If you see the message that your account cannot be authenticated with your service provider, click OK, click Previous, and then verify that your settings are correct. Go to the BlackBerry Hub to access your email account. If your account was set up, you will see your account listed on the Accounts list. The Saving and verifying your settings message displays. On the next page, specify the information you want to sync, and then select Done. The Checking for supported services and policy information message displays.
If you are not using Microsoft 365, type the server address provided by your admin. In Server address, if you are using Microsoft 365, type. In Username, type your full email address. In Email Address, type your full email address. If you are not using Microsoft 365 and your admin gave you a domain setting, enter that in the Domain box. If you are using Microsoft 365, leave the Domain field blank. In Description, give your account a name. If you had just tried the previous procedure, some of these settings may already be entered for you. On the Advanced Setup page, select Microsoft Exchange ActiveSync.Įnter the settings for your account as follows. Then, select the menu icon beneath the Email Address box to access advanced setup options. To get to advanced setup, on the Add Account page, select Email, Calendar, and Contacts. Use the following steps to use advanced settings to set up your Exchange ActiveSync connection to your account. If this is the case, see the next procedure. If it can't set find your connection information, you'll see a message recommending that you use advanced setup steps. You will see your account listed on the Accounts list. If it finds your connection information, specify the information you want to synchronize with your account, and select Done.
Your device tries to set up your email account automatically. The Looking up connection information message displays. On the Add Account page, select Email, Calendar, and Contacts. If you haven't yet created any accounts, select Add Account. On the System Settings page, select Accounts. On the BlackBerry 10 home screen, select Settings. In most cases, your device will set up your account in just a few simple steps. Exchange ActiveSync lets you synchronize email, calendar, contacts, tasks, and memos with your account. If you're using BlackBerry 10, set up your account using Exchange ActiveSync. Set up Exchange ActiveSync email on a BlackBerry 10 device You can also go to BlackBerry Internet Service and Microsoft 365 services. If you have work or school account account, after you set up your email using the procedure below, see Use Microsoft 365 on your BlackBerry device for detailed information about how to use Microsoft 365 on your phone or tablet.
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